HG Camera Update Issues

Bill Anderson

July 23, 2021 21:18

The new HG Camera works pretty well but I have a few issues with it. The camera starts VERY zoomed in and is hard to take pictures of something as simple as a loose toilet without walking into the hallway (unless you want just the base of the toilet in the picture). There isn't any way to adjust the focus/aperture/exposure by tapping the screen. The zoom feature is terrible and becomes very grainy and low quality. Looking forward to future updates because the continuous snap thing was nice, using default camera until improvements are made.

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• Official comment

  

  HomeGauge Product Team

  December 20, 2021 16:09

  Hi Bill,

  Thanks for letting us know about these issues. May I ask what device you're using? This might help us make sure that the HG Camera is taking advantage of your device's widest angle. Regarding zoom, is the zoom on your device's default camera of better quality? Once we have your device information, I'll have our Android developer take a look to see how we can make improvements.

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